Terms and Conditions
Delays and events outside my control
Timothy Parks (“the Company”) will not be responsible for any delay caused indirectly by the customer’s failure to perform obligations or by any event beyond the Company’s reasonable control, including fire, flood, acts of God, labor disputes, government actions, riots, wars, or material shortages. Where materials or equipment remain on site because of such delays, invoices will be rendered for work completed, and the customer will also pay for extra costs incurred.
2. Representations and warranties of the Company
The Company will perform services in compliance with applicable laws, regulations, and guidelines as per the defined scope of work.
3. Exclusion of other representations and warranties
The representations and warranties above are the only ones offered by the Company. No other implied warranties, including merchantability or fitness for a particular purpose, apply. The customer’s exclusive remedy for any nonconforming service is either correction of the issue or repayment of the service price. The Company shall not be liable for any incidental, indirect, or consequential damages.
Claims the Company is not liable for
The Company is not liable for claims arising from changes in laws after services are completed, issues outside the defined scope of services, or release of hazardous materials not caused by the Company.
6. Terms and methods of payment
Invoices will be sent weekly or upon project completion. Payment is due upon receipt. Late payments (15+ days) incur an 18% per annum fee. In case of late payment, the customer must cover reasonable collection costs, including legal fees and court costs.
Claims about services
Claims related to the Company’s services must be submitted within two days of service completion and confirmed in writing within five days. Payments cannot be withheld during this period.
9. Cancellation policy and refunds
If a customer cancels a project before work begins, costs incurred will be deducted from the deposit, and the remaining balance will be refunded within 10 business days.
Taxes
The customer is responsible for all applicable taxes unless otherwise agreed.
11. Approvals, permits, licences, etc.
The customer must secure all necessary permits and approvals at their expense, provide detailed site information (including physical characteristics, soil reports, utility locations, and any chemical hazards), and supply all necessary utilities at their expense. Waste materials remain the customer’s responsibility. The Company assumes no liability for handling or disposal unless explicitly agreed in writing.
Indemnification
(a) The customer indemnifies the Company against liabilities resulting from negligence or failure to secure required permits. (b) The Company indemnifies the customer for negligent acts, limited to the service price.
Changes to the scope of work
Changes to the scope of work must be documented and approved. Emergency repairs may proceed at the Company’s discretion, with costs billed to the customer.
Independent contractor
The Company operates as an independent contractor. Neither party has the authority to bind the other in any manner.
Entire agreement
This document constitutes the full agreement between the Company and the customer. Any amendments must be in writing and signed by the Company.
Governing law
This agreement is governed by the laws of the State of Tennessee.
20. Communication and consent
By submitting the quote form or signing an agreement, the customer expressly consents to receive communications from Timothy Parks via phone calls, text messages (SMS), email, ringless voicemail (RVM), and AI-driven calls for purposes related to scheduling, project updates, promotions, and service notifications. These communications may be sent using automated technology, including artificial intelligence, to enhance service efficiency and response times. Message and data rates may apply. Consent is not a condition of service or purchase. Customers may opt out at any time by replying STOP to SMS messages, or by calling 407-383-9118. Timothy Parks does not sell, share, or distribute customer contact information to third parties for marketing purposes. All communications comply with federal and applicable state regulations, including the Telephone Consumer Protection Act (TCPA).